What you will be doing

• Ensuring the overall standards required for Bar and Service are met
• Supervising all Bar and Butler duties to ensure quality standards are met
• Overseeing stock, managing ordering, deliveries, and invoicing
• Meeting health and safety protocols
• Ensuring we remain within budget
• Timeous support and communication with other departments
• Working with the Lodge Manager to ensure an overall 5* experience for our guests
• Contributing towards Thornybush being recognised as an award winning – world leading lodge
• Upholding the Thornybush brand and overall standards

Soft Skills

• Excellent communicator
• Strong problem-solving skills
• Ability to make quick but sound decisions

Technical Skills

• Excellent command of the English language (a second language would be to your advantage)
• Computer literate (Microsoft & Google Suite)
• Experience in Nebula PMS, Nebula POS & Travelyst, or any property management software
• Food and Beverage knowledge
• A good understanding of wine
• Proven track record of successfully leading a large team (leading, motivating, coaching etc.)
• Proven track record of achieving results | goals

Requirements

• Grade 12 | Matric
• Relevant Diploma or Degree to your advantage
• No less than 3 years’ experience in leading a Service Team
• No less than 5 years’ experience working in a high-end safari environment
• Valid Drivers License
• Clear Criminal Record

Position Details

• Contract type:    Permanent
• Site:                           Thornybush Private Nature Reserve
• Work cycle:          6 weeks on : 2 weeks off
• Benefits:                 Accommodation, Meals (on duty) and Uniform
• Remuneration:   Cash + 7,5% contribution to Provident Fund + 50% contribution to Medical Aid

How to apply

We cannot wait to receive your application!

Send your CV to career@thornybush.com with “Service Manager” in the subject line of your email.

Please do not send any other additional information.

We reserve the right to pause or stop recruiting at any stage.