What you will be doing

• Answering calls promptly and courteously
• Accurately directing and/or transferring calls
• Transferring complaint calls to the appropriate department
• Tracking messages
• Checking availability
• Managing deliveries at the Head Office
• Assisting with basic administration and day-to-day running of the office

Soft Skills

• Customer Service
• Problem-Solving
• Ability to multi-task
• Ability to work under pressure
• Organizational Skills
• Attention to Detail
• Teamwork

Technical Skills

• Excellent command of the English language
• Basic Computer skills (you will be required to use a computer system for call routing and other tasks)
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Familiarity with Property Management Tools/Systems
• Familiarity with Travelyst will be advantageous
• Basic understanding of Financial Systems and Processes
• Familiarity with terms and conditions, rates, and STO applications, and knows how to transfer calls efficiently to the appropriate person or department
• Excellent knowledge of what is required in an office environment

Requirements

• Minimum 2 years’ experience as a Receptionist and/or Junior Office Manager
• Grade 12 | Matric
• Tertiary Diploma and/or Degree (advantageous)
• Valid Driver’s Licence
• Clear Criminal Record

Position Details

• Site: Head Office in Hoedspruit
• Working Hours: 08h00 – 17h00 (Mon-Fri)
• Remuneration and Benefits: Cash + Provident Fund + Medical Aid

How to apply

We cannot wait to receive your application!

Send your CV to career@thornybush.com with “Receptionist” in the subject line of your email.

Please do not send any other additional information.

We reserve the right to pause or stop recruiting at any stage.